Help for Yourself

If you are experiencing an urgent mental health situation during Counseling Services business hours, call or come into the office for a variety of support options. In a life-threatening emergency, call 9-1-1 or go to the hospital emergency room.

University Counseling Services

Phone: 541-346-3227
Location: 1590 East 13th Avenue (across from Oregon Hall)

24-Hour Support

Our 24-Hour Support and Crisis Line can help you when Counseling Services is closed. Call 541-346-3227. When calling after hours, please listen to the recording and press "1" when instructed. You will be connected with a mental health professional who will help support you and identify resources, if appropriate. Our staff works closely with these professionals to give you the best care.

To connect directly to the three-digit, nationwide Suicide and Crisis Lifeline, call 988.

Additional Campus and Community Resources

Helping Someone in Crisis

For emergency situations, call 9-1-1. This includes when a student:

• Is a victim of an attack or is in physical danger
• Appears to pose imminent danger to the safety of themselves or others
• Exhibits behavior that makes you feel unsafe

If it is an emergency, call 9-1-1. You will be connected to the appropriate service. 

For non-emergency, but urgent situations, call Counseling Services for a consultation, or let Counseling Services know you'll be bringing a student over. This includes:

• Debilitating anxiety and/or depression
• Alcohol and/or drug abuse
• Suicidal thoughts or behaviors
• Violent thoughts or behaviors
• Possible psychosis or mania

Talking with Students in Distress

If you're worried a student is at risk for suicide, it's best to ask directly:

• Have you been thinking about suicide?
• Are you in so much pain that you've thought about taking your own life?

Asking these question will not put the idea into someone's head. Follow-up questions:

• Have you had these thoughts before?
  • Have you ever attempted suicide in the past?
• How likely are you to act on these thoughts?
• Do you have a plan?
  • Do you have access to the means?

General Communication Tips and Reminders

• Convey a sense of interest and caring
• Empathetic reflection shows that you understand
• Avoid judgment or blame
• Always consult and involve others
• Don't promise confidentiality
• Err on the side of caution
• Normalize help-seeking, therapy
• Offer a 24/7/365 resource
• Follow up with the student