Here For You
While we're not all in the same physical location, we are still a community. Help is available.
The University of Oregon continues to prioritize addressing students’ mental health concerns. Students have options for counseling services, including teletherapy, support from case managers to help you figure out how to find mental health services in your home community, a support/crisis line, and other online resources. We will update this page regularly with information about services, resources, and programs as it becomes available.
Due to differences in state laws, there may be some limitations in the services that we can provide to students located outside of Oregon; however, we continue to offer a variety of support options and resources for students in all 50 states and Puerto Rico. Additionally, services are limited to University of Oregon students currently enrolled in classes offered by the Eugene campus.
If you have any questions about your options for mental health support, call us at 541-346-3227. We will have the next available therapist return your call to discuss your options and to answer your questions.
After Hours Support/Crisis Line
Any time Counseling Services is closed, a mental health professional is available to provide support and connect you with resources. This line is available to all UO students, regardless of where they are located. When Counseling Services is open, this number directs to the front desk.
Updated March 10, 2021
UO Counseling Services is providing teletherapy services. Call Counseling Services at 541-346-3227 during our hours of operation to schedule a clinical consult. After your appointment is scheduled, you will be sent a link to the forms you need to complete before your appointment. You will also be sent a link to connect with a therapist via Zoom.
All students are able to access in-the-moment support regardless of location. Call UCS at 541-346-3227. If we're open, our front desk will connect you with a mental health professional; if we're closed press "1" to be connected to our After-hours Support and Crisis Line. Also, check out our Let’s (Tele)Talk drop-in service that provides easy access to free, confidential, one-on-one consultations with a UCS staff member.
Also, University Counseling Services has partnered with Christie Campus Health to expand mental health services provided to students internationally and in all 50 states. Students can call these numbers 24/7 to access services:
- Students within the US and outside of Oregon: 855-558-2011
- Students outside of US: +44 20 8987-6588
Depending on your phone plan you may incur an international call charge. To limit charges, please dial this number directly, share your contact details, and ask the counselor to call you back.
UCS Clinical Consultations
Clinical consultations provided via teletherapy can run 30–50 minutes in length. Due to COVID-19 related risks, in-person clinical consultations will be limited to 20–25 minutes in length and all students coming to Counseling Services in-person will be screened for COVID-related symptoms prior to being permitted to enter the building. To ensure the safety of self and others, we do encourage students to schedule a teletherapy appointment unless there is a significant need for in-person support.
We have a limited number of clinical consult appointments available each day, so students are encouraged to contact us early on a day that works well for them. Also due to our heightened demand for services, appointments fill up quickly.
Students scheduling same-day clinical consults will be emailed electronic forms to complete prior to their appointment. Depending on whether a student has accessed our services during this academic year, electronic forms could take between 10–30 minutes to complete. Students should plan accordingly to ensure they have sufficient time to complete the required forms. Failure to complete these forms before their appointment may lead to their appointment being canceled and offered to another student.
For students who do not have access to a private space or secure internet for a teletherapy appointment, Counseling Services has rooms available for students to reserve for a teletherapy appointment with an on-campus or off-campus therapist (e.g., in Eugene-Springfield or in their home community). This service is available only when UCS is open. Call 541-346-3227 to reserve a room.
Consultation with a Counseling Services Case Manager
Even though students located in certain states can participate in telemental health services with Counseling Services, some of you may prefer to find mental health resources in your home communities. Because we are not licensed to provide telemental health services in all states, students may need to find mental health support where you currently reside. Our case managers can talk with you about how to find that support. Call Counseling Services at 541-346-3227 and ask to schedule a phone consultation with one of our case managers.
Let’s (Tele)Talk Drop-In Service
Let’s Talk has gone virtual to Let’s (Tele)Talk. Regardless of where students are physically located, UO students can speak with a Counseling Services counselor via Zoom and receive informal, confidential, one-on-one consultation. As a drop-in service, there is no need to schedule an appointment and no paperwork to be completed. Students are seen on a first-come, first-served basis during designated days/times throughout the week.
After-Hours Support and Crisis Line
Our support and crisis line is open to all students regardless of location. Call 541-346-3227 to talk to a mental health professional when Counseling Services is closed.
Other Counseling Services Mental Health Resources
If you have any questions about your options for mental health support, call Counseling Services at 541-346-3227. We will have the next available counselor return your call to discuss your options and to answer your questions.
We will be adding new content including self-help resources, links to digital mental health resources, and our own webinar format programs on topics relevant to student mental health to our website throughout spring term. Please visit our website regularly to see what’s new.