UO Counseling Services has adapted most of our services for health and safety of our staff and students. We will be updating our website regularly with new information on changes to our operations so check back often, or call our office at 541-346-3227. Find the most up-to-date information on accessing our services on the COVID-19 Services page.
Help for Yourself
If you are experiencing an urgent mental health situation during Counseling Services business hours, call or come in to the office, and you will be seen as soon as possible. In a life threatening emergency, call 9-1-1 or go to the hospital emergency room.
University Counseling Services
Location: 1590 East 13th Avenue (across from Oregon Hall)
Our After-Hours Support and Crisis Line can help you when Counseling Services is closed. Call 541-346-3227. When calling after hours, please listen to the recording and press "1" when instructed. You will be connected with a mental health professional who will help support you and identify resources, if appropriate. Our staff works closely with these professionals to give you the best care.
Additional Campus and Community Resources
Helping Someone in Crisis
For emergency situations, call 9-1-1. This includes when a student:
- Is a victim of an attack or is in physical danger
- Appears to pose imminent danger to the safety of themselves or others
- Exhibits behavior that makes you feel unsafe
If it is an emergency, call 9-1-1. You will be connected to the appropriate service.
For non-emergency, but urgent situations, call Counseling Services for a consultation, or let Counseling Services know you'll be bringing a student over. This includes:
- Debilitating anxiety and/or depression
- Alcohol and/or drug abuse
- Suicidal thoughts or behaviors
- Violent thoughts or behaviors
- Possible psychosis or mania
Talking with Students in Distress
If you're worried a student is at risk for suicide, it's best to ask directly:
- Have you been thinking about suicide?
- Are you in so much pain that you've thought about taking your own life?
Asking these question will not put the idea into someone's head. Follow-up questions:
- Have you had these thoughts before?
- Have you ever attempted suicide in the past?
- How likely are you to act on these thoughts?
- Do you have a plan?
- Do you have access to the means?
General Communication Tips and Reminders
- Convey a sense of interest and caring
- Empathetic reflection shows that you understand
- Avoid judgement or blame
- Always consult and involve others
- Don't promise confidentiality
- Err on the side of caution
- Normalize help-seeking, therapy
- Offer a 24/7/365 resource
- Follow up with the student