Accessing services at the Counseling and Testing Center:

 There are two ways to initiate counseling services at the UCTC:

1. students may come during our daily drop-in sessions to talk to an on-call counselor OR…
2. you may choose to schedule an initial session with a counselor. 
   
   • Drop-in sessions are available between 1:00 to 4:00PM. It is highly advisable for students to come in no later than 3:00 PM as students meet with a counselor on a ‘first –come-first served’ basis. 
   
   • Students who prefer to schedule an initial session will be scheduled for either an appointment later that same day or an appointment during the next business day. Please call 346-3227 or stop by the Counseling Center to schedule an appointment. 
   
   Please be aware that there is a high demand for counseling services with limited resources available. As a result, if students are late or do not show up for their scheduled initial session, they may miss their chance to talk to a counselor during a scheduled initial appointment. In this case, students are always welcome to return to the counseling center during our daily, M-F 1:00 to 4:00 PM, drop-in hours to discuss their concerns with a counselor.
   
   Note about your first visit: Before meeting with a counselor, students need to present their student ID so that staff can verify enrollment. Additionally, students will be asked to complete a few information forms on the computer. During the initial session, the drop-in counselor will assess the nature and urgency of the student’s concern and, together with the student, determine a cause of action. Options may include for the student to return for a few problem-solving sessions, to engage in brief individual or couple’s counseling, to participate in a support/ therapy group or assisted with a referral to another resource/ community therapist/ treatment center. 
   
   Note about referrals: Referrals to a community therapist might be appropriate if it seems the student would benefit from longer term therapy, the concerns presented require an expertise or treatment modality not available at the UCTC or if there is a waitlist for ongoing sessions and the student’s needs are time sensitive. If a referral is indicated, counselors work closely with the student to identify resources or community therapists/ treatment centers that would be a good match in regards to the needs and financial means of the student. Counselors gladly assist students with contacting community therapists/ agencies to set up first appointments. 
   
   In order to assure the quality of our referral sources, we solicit feedback regularly from students regarding their experiences with the therapist/ treatment center that they were connected with.