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Tips to Deal with Threatening Behavior

 

Always call for help if you or others are in imminent danger.
 
 
It is helpful to:
  • Maintain a posture that is poised, ready to move quickly but not fearful
  • Maintain a tone of voice that is matter of fact, a monotone
  • Use clear, assertive statements of consequences and repeat as necessary
  • Use eye contact sparingly or only to emphasize a point
  • Avoid gestures, if possible, as they may be interpreted as signs of weakness
  • Avoid physical contact or only have contact if you need to defend yourself
  • Place yourself behind a table or near an exit
  • Leave an unobstructed exit for the person who is threatening

It is not helpful to:
  •  Get into an argument or shouting match
  • Become hostile or punitive yourself or make threats or dares
  • Press for explanations of behavior
  • Ignore warning signs such as clenched fists

 

Always call for help if you or others are in imminent danger.
 
 
It is helpful to:
  • Maintain a posture that is poised, ready to move quickly but not fearful
  • Maintain a tone of voice that is matter of fact, a monotone
  • Use clear, assertive statements of consequences and repeat as necessary
  • Use eye contact sparingly or only to emphasize a point
  • Avoid gestures, if possible, as they may be interpreted as signs of weakness
  • Avoid physical contact or only have contact if you need to defend yourself
  • Place yourself behind a table or near an exit
  • Leave an unobstructed exit for the person who is threatening

It is not helpful to:
  •  Get into an argument or shouting match
  • Become hostile or punitive yourself or make threats or dares
  • Press for explanations of behavior
  • Ignore warning signs such as clenched fists