Parent and Family Consultations
The Counseling Center at the UCTC is available for consultations most business hours, Monday through Friday. Call 541-346-3227 and the receptionist will schedule a phone consultation for you with a therapist. Consultations are typically scheduled to take place within 24 hours of the initial call. Outside of business hours, the main office line becomes the After-Hours Support and Crisis Line.
Reasons to Call for a Consultation
At some point in their college career, your student will likely encounter difficulties. Often this can be due to feeling overwhelmed by the many pressures of college, but sometimes their difficulties arise from other sources: relationship conflicts, longstanding mental health concerns, alcohol and substance abuse, and traumatic experiences to name a few. These kinds of difficulties can be challenging to anticipate or even recognize when they become a problem for your student. As someone on the outside of the situation, it can also be challenging to know how to support them. The Counseling Center is here to help.
We are available to discuss ways to talk with your student about their difficulties, help you to recognize warning signs of serious concerns, and identify resources that may help your student in their time of need. We can answer any of your questions about what the Counseling Center provides to students and explain how your student can access our services. For these or any other support that may be helpful, please contact us for a consultation.
Important notes about UCTC consultations:
- The UCTC provides confidential psychological services to students, consistent with the parameters of state and federal laws. We will not be able to confirm an adult student’s attendance in therapy, or any details of their participation, without a signed release allowing such contact. You are welcome to contact the UCTC for general consultation or to notify us of particular concerns.
- Also, please be aware that while many parent and family consultations about students may be kept confidential, there are times when University policy or state/federal statutes require UCTC staff to disclose information to other university officials.
- Students must elect to participate in therapy so the UCTC is not often able to initiate contact with a student. If you feel a student has urgent needs, please see the resources below.
Worried About Your Student's Safety?
Below are some important UO resources available to you:
Safe is the UO’s website for victims of sexual assault and sexual abuse. Frequently asked questions and campus and community resources are available on this website, as well as report forms and explanations of what survivor’s options are.
University of Oregon Police Department
If you are concerned your student may be in immediate risk of harm, or want to report a crime, please contact UOPD right away at 541-346-2919 for non-emergency matters or 9-1-1 for emergencies.
Office of the Dean of Students
When concerns are raised about a student, the Dean of Students’ office works with many campus agencies including the UCTC, Residence Life, the University Health Center, and the UO Police Department to provide support. The Dean of Students is able to reach out and contact students or mobilize campus resources when concerns are raised. This office is also able to provide and coordinate support following student deaths or tragedies affecting the campus community. If you believe your student is struggling with a serious mental health concern or may be suicidal, please contact the Dean of Students office at 541-346-3216. If you believe your student may be in an emergency situation, please contact the UO Police Department first.
University Counseling & Testing Center
The Counseling Center at the UCTC provides confidential individual and group therapy services to UO students. Students are typically seen by appointment though people with urgent concerns should call as soon as possible. We may also be able to provide group crisis debriefings, classroom presentations, and workshops to help students process and cope with the effects of tragedies. For more information about our services, or to consult about how to help your student, contact the Counseling Center at (541) 346-3227.